Privacy Policy

1. Who is responsible for your data?

The controller responsible for the processing of personal data in connection with Labelek is:

2. Information we process

Depending on how you use Labelek, we may process the following categories of information:

• Email address and authentication information.
• Basic account information, such as the name associated with your account.
• Learning progress, completed missions, XP, levels, streaks and mastery information.
• Saved lessons and review progress.
• Technical information necessary to operate and secure the website and application, such as IP address, browser information, device information and server logs.
• Information you voluntarily provide when contacting us.

We do not ask users to provide sensitive religious information as part of the standard Labelek account.

3. Why we process information

We process personal data where necessary to:

• Create and maintain your Labelek account.
• Authenticate users and keep accounts secure.
• Save and synchronize learning progress across devices.
• Provide quizzes, Smart Review, mastery and progress features.
• Send transactional emails such as account confirmation and password recovery messages.
• Respond to support requests and feedback.
• Maintain the security, reliability and technical operation of Labelek.

Depending on the processing activity, the legal basis may include performance of a contract or steps requested before entering into a contract, compliance with legal obligations, legitimate interests in operating and securing the service, or consent where consent is required.

4. Services we use

Labelek relies on selected technical service providers to operate the website and application.

These providers may process technical or personal information where necessary to provide their respective services.

5. Transactional emails

Labelek may send service-related emails when they are necessary for your account. These can include email verification, security messages and password recovery emails.

Transactional emails are not the same as marketing newsletters. If marketing communications are introduced in the future, they will be handled separately and, where required, based on your consent.

6. Cookies and local storage

Labelek may use technically necessary cookies or browser storage to provide essential functionality such as authentication, sessions, security and application preferences.

If optional analytics, advertising or other non-essential tracking technologies are introduced, this Privacy Policy and any required consent mechanism will be updated accordingly.

7. How long we keep information

Personal information is retained only for as long as necessary for the purposes for which it was collected, to operate your account, or where retention is required by applicable law.

Technical and security logs may be retained for shorter periods where they are required for security, troubleshooting and reliability.

8. Data security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration.

However, no internet-based service can guarantee absolute security.

9. Your privacy rights

Depending on applicable law, including the GDPR where applicable, you may have rights concerning your personal information, including:

• The right to access your personal data.
• The right to correct inaccurate information.
• The right to request deletion of personal data.
• The right to restrict certain processing.
• The right to object to certain processing.
• The right to data portability where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to lodge a complaint with a competent data protection authority.

Requests concerning your personal information can be sent to support@labelek.com.

10. Children’s privacy

The current version of Labelek is not specifically designed as a children’s service.

If dedicated children’s or family features are introduced in the future, the privacy information and safeguards applicable to those features will be reviewed and updated before launch.

11. International data processing

Some service providers used by Labelek may operate internationally. As a result, personal information may be processed outside the country in which you live.

Where required by applicable data protection law, appropriate legal safeguards are used for international transfers of personal data.

12. Changes to this Privacy Policy

We may update this Privacy Policy when Labelek changes, when new features or service providers are introduced, or when legal requirements change.

The date at the top of this page indicates when the Privacy Policy was last updated.